Bealink administration interfaces

The administration interface can easily be accessed via the Administration button available in the web version menu when the profile of the person logged in has administrator rights. Here are the different pages you'll find in the administrator interface.

In the top right-hand corner, the user has three buttons, the first of which relates to their profile and enables them to download his user data in compliance with the RGPD, or to change his password when logging in without using SSO (Single-Sign-On). A second button allows the user to switch to the learner experience, and a final button allows the user to log out.

User management

Users are managed from the corresponding tab in the backoffice.

Most of the time, users are automatically synchronized with their profile data from a third-party system such as a corporate directory (Active Directory), or from an LMS, so that account activation/deactivation is automatic.

The LXP should not be an additional platform in an already complex ecosystem, requiring a heavy administration load. It's there to simplify access to training and integrate systems that communicate little or not at all.

This is why we prefer to manage users and their data in a single place, which is often not the LXP.

You can modify a single user by clicking on the Profile edit button.

The main information required in LXP is:

• The login

• The email (this can be empty)

• Last name

• First name

• The job title

• Editing a user also allows you to manage their assignment to groups and their responsibility as a group administrator.

Group management

Groups are important because they define many visibility rules for different LXP elements. Indeed, groups can be used to manage the visibility of certain catalog items, widgets on the home page, send notifications to part of the population, manage visibility for event registrations or access to certain playlists.

In many cases, like users, they are automatically synchronized from a third-party LMS so as not to duplicate their administration.

Additional groups can be created in LXP. To do this, simply edit a user group in Excel and enter the name of a new group in the group column, then upload the file. The group is then created and the users assigned to it.

Groups are managed via the LXP Users tab, then the Manage groups button.

To assign group visibility to an administrator, edit his profile in the same way and click on the list of groups to be administered.

Catalogue and training path management

One of the strengths of the Bealink solution is its simplified management of a consolidated catalog containing thousands of learning objects.

Multi-source catalog management is one of the critical elements for LXP, as the relevance of the search will be based on the metadata of the content, courses and other objects present in the catalog.

For this reason, LXP now has 44 metadata fields to best describe all the objects in the customer catalog. Of course, not all of these fields have to be filled in, and the vast majority are not mandatory.

After many years of working with large catalogs, we wondered what would be the best tool to manage a large volume of numerical data, text, copy/paste values, filter the catalog... and it's called Excel.

That's why, in addition to the platform's graphical interface and search engine, which enable you to edit a single object or add it to a playlist, we've added Excel editing via file export/import.

What's more, if you click on the Download to Excel button, you'll be able to work on many more references at the same time, rather than managing objects one by one by clicking on the Edit button.

Once the modifications have been made, without changing the format of the document, all that's left to do is upload it to the platform.

Bealink also offers another value-added feature for managing training catalogs. This is version management. In fact, when you synchronize training elements from a third-party platform on a daily basis, the big risk is of overwriting the changes you've made to your metadata (for example, you change the skills and keywords of the publisher's resource to map your repository). All the other platforms on the market have this problem: synchronization means overwriting your data with that of the third-party content editor. This is not the case with Bealink's platform, which has been designed with these integration and synchronization issues in mind.

In the screen below, you'll see that the publisher's catalog continues to be synchronized, and you'll own all new content with its metadata in a source file (on the right of the screen below), but you'll be able to edit all content data without breaking its synchronization with the third-party system (left file).

This innovative catalog and synchronization management is fully in line with the value proposition of a unified, intelligent platform for end-users.

From the application's back-office, administrators have total control over content, both on their own playlists created and structured by the company, and those shared by learners. They can delete playlists, add content to playlists, delete content from playlists, modify descriptions and cover images for content and playlists. All these actions can be found in the Playlist menu entry.

There are two types of playlist that administrators can create to structure content from different sources. Firstly, “discovery” playlists, which group together content that the end user can launch in any order. These playlists usually group content or courses by category or theme, leaving the user free to “pick and choose” as they wish. The second type of playlist is the “adventure” playlist, which has a pedagogical order to be respected when launching resources. A user must start with content number 1, then do 2 and so on to reach 100% completion.

These two types of administrator-controlled playlist are important, because in our opinion, LXP cannot simply index third-party content or training courses, it must also enable these elements to be combined in courses that will really take the best of the market. So it's possible to start with a quiz, then do a MOOC on Coursera, then read a book summary via getAbstract, and finish with a VR simulation.

LXP makes this possible thanks to playlists, which we have named with the sole aim of not losing the learner in terminology specific to L&D experts.

Once the type of playlist has been chosen by the administrator, they can then add content from the catalog, or create content by URL, or upload video or SCORM files. The administrator can then arrange the resources in the desired order, and finish by setting the playlist visibility/availability rules, either by language or by user group.

Registrations can also be easily managed in the platform's Registrations tab. Mass, group and follow-up registrations are available.

In the course, various elements can be configured, such as skills, themes, progressions, visibility, objectives...

Finally, the list of different themes available to learners or administrators to categorize content or playlists can be modified in the Catalog tab, and translations of themes into different languages can be provided.

E-mails can be automated in courses to communicate about registrations and the various training activities in a course.

Roles management

Like any modular application, the LXP has several predefined roles giving access to a certain number of features.

The roles are as follows:

• Administrator

• Owner

• User Manager

• Teacher

• Advanced Teacher

• Designer

• Reporting

• Training Marketing

• Training Manager

• Training Event Manager

• Training plan Manager

• Learner

Roles can be assigned to users in batch using the Excel user file, or manually by editing the learner's profile.

These roles are specific to LXP and define access to LXP functionalities, and therefore cannot be administered from a third-party product (LMS, Directory...).

Event management

• Super Administrator (has all rights, plus the ability to create administrators and see the integration part of the product)

• Administrator (has access to all functionalities except the Integration tab)

• Trainer (does not have access to the back office, as this is a “front office” role that manages synchronous events)

• Advanced trainer (does not have access to the back office, but has the right to create external users for training sessions)

• Roles can be assigned to users in batch using the Excel user file, or manually by editing the learner's profile.

These roles are specific to LXP and define access to LXP functionalities, and therefore cannot be administered from a third-party product (LMS, Directory...).

From the Events tab in the back office, you can view all scheduled events. The administrator can view the number of participants, dates, topics and signature status. They can also easily modify the event and download the sign-in sheet.

Events can be managed via import-export. The events catalogue:

• Can contain several sessions that can also contain several time slots.

This enables Bealink to manage the temporality of events, particularly in relation to events dynamically integrated into different itineraries.

Skills and business management

The company's various professions and skills can be imported or connected with the company's HRIS tools. The list of skills as well as the skill levels are fully customisable from the Users tab of the back office.

Administrators will be able to import their associations, modulate the different skill levels (there are 4 by default but as many as desired can be added and named. Associations of position, skills, content etc. can be managed from this tab with the possibility of importing files (Excel, CSV...).

Manage training plans and requests

In the administrator interface, administrators can also import or integrate (from the LMS/TMS) the various development plans across their different user groups and, where applicable, their entities.

This functionality is linked to that of training requests, enabling administrators to automate the validation of certain requests if they are in line with the development plan and have previously been validated by a manager.

Administrators will also have an overview of the various training plans they manage, and will be able to see the progress, volume and validation metrics, as well as the various statuses:

• On hold

• Approved by Manager

• Approved by HR

• Complete

• Refused

These can also be automated with :

• Volume requests

• Automatic validations in certain cases

Entity management

From the back-office, it is also possible to create different pages and entities, so that different learners or groups of learners have access to different personalized home pages depending, for example, on the group subsidiary for which they work, or their role within the company.

Each entity can be customized in terms of color, logo, look and feel. Each page within an entity can also be customized in terms of widget, content, cover image.

Manage pages

The personalisation of the space is an important point when talking about a learner experience platform. The customisation of the home page is done from the corresponding tab in the back office.

The configuration of this home page is done using blocks or widgets that can be ordered as desired thanks to a drag-and-drop system. On each widget, the administrator can adjust the visibility of the block on the entire population or a specific population defined by a group.

In addition, at the top of the page there is a drop-down menu to change the language and create a homepage per language. If a language is not enabled or customised, the default language displayed will be English.

Here is the list of widgets that can be used as many times as you want on the page:

To add a widget, simply click on the Add Widget button at the bottom of the page, select the type of widget to add, edit the widget settings by clicking on the small pen icon and then click on Publish. Here is the list of widgets:

• A carousel / slider (set of slides that scroll and allow you to highlight a news item, a training course in order to promote the offer).

• A widget allowing thematic entries or categories.

• Images widgets (1, 2 or 3) to put clickable images.

• An Embed widget, allowing you to embed videos or even websites.

• A Favorites widget, a dynamic widget that feeds with the user's favourites.

• A Registrations widget, a dynamic widget, which retrieves all the user's current registrations from the various LMSs. Example: I register user A in my LMS for the project management training, if user A connects to the LXP he will see his registration with his percentage of progress.

• A History widget, which brings together all the latest content, training courses seen by a user.

• A Search Bar widget, allowing you to add a search bar to a page.

• A Recommendation widget, which can be broken down into 8 other completely dynamic widgets:

  • Top content of the month

  • Top content of the week

  • Top playlists of the month

  • Top playlists of the week

  • Top Contributors of the Month

  • Top Contributors of the Week

  • Recent content and playlists

  • Collaborative recommendation

• A Highlight / List widget, which allows you to select training, content or people to highlight. This widget is widely used because it can be used many times on the page, and can also be used to make thematic entries and other selections.

Other user experience customisation capabilities can be found in the Settings tab of the back office. From this section, the administrator will be able to choose the main and secondary colour of the LXP (button, menus...) as well as a background image and a logo.

Finally, the learner app's menu is also customisable from the Settings tab and allows you to add entries to your favourite systems. It can be to a Teams channel, to a social network, to Salesforce, to an annual maintenance system... anything that can be accessed via a URL.

Notifications and emails

The application offers several types of notifications to animate the community and improve the use of digital learning in the company. Notifications are not emails, which are also often sent from the LMS or TMS (summons, connection reminder, etc.) but a system for sending alerts to mobile phones.

Note that this type of communication is much more effective because the opening rates are 3 times higher than that of emails.

• The administrator's can configure these notifications with the desired text and a link to open the app on the right content, the right training, or a URL of external content. Practical for linking the learning activity to the company's calendar.

• To retrieve a direct launch link for a resource, click on the share button of the resource in the LXP web and copy and paste it into the URL part of the notification.

• Push notifications are sent via the notification tab of the administration menu.

• This page allows you to send a notification in near real-time, to all mobile devices that have installed the LXP app.

• The notification can be sent to everyone, to a group of users, or to oneself even for testing purposes. In addition, the different language sections allow you to send a notification translated into several languages.

• Automatic notifications, on the other hand, are linked to the user's activity in the platform and are not back office notifications but rather front office notifications.

• Today, an automatic notification is sent to a user to warn them of the addition of content to a favorited playlist, or when a followed user posts new content.

• Bealink also has a mailing tool that can be integrated with the company's domain, allowing it to automate a certain number of email notifications.

Reporting

The LXP has standard dashboards (analytics) and data that can be exported in Excel format (reporting).

This data is accessible from the Reporting tab for dashboards and aggregated data, but also whenever the administrator sees the Usage column in a table and the See More icon.

The Reporting tab is a dashboard where all metrics are exposed. You can generate the dashboard by duration of time (last 7 days, last 30 days, etc.) as well as by user group. From this tab, it is also possible to access specific reports by content, playlist or training action in general.

Indeed, the consolidated data of the number of applications launched, active users or content viewed are presented in the form of graphs in the Reporting tab and all event-related data (presence, absence, attendance sheet) and raw consumption data in Excel format.

To download this raw data, simply click on the Download Tracking Detail button.

The playlist consumption data can be found in the playlist tab, on each of them by clicking on the small icon. This allows you to see the progress of users in a given playlist (number of content viewed / total number of content).

To access the data on a content: click on the corresponding playlist to see the list of content then on the little icon see more.

Finally, to have the statistics of a particular user, you must use the learner search engine located in the Users tab. Once you have found the user, once again click on the small statistics icon to get the details.

NanoLMS

While Bealink LXP is primarily designed as a flexible learning platform, it incorporates several LMS-like features to cater to a wide range of organizational needs.

Key LMS functionalities within Bealink LXP include:

• Structured Training Courses: Create and deliver structured learning paths (adventure playlists) that guide learners through a sequence of content.

• SCORM Content Hosting: Host and track SCORM content to measure learner progress and performance.

• Targeted Content Delivery: Assign specific courses or playlists to different user groups, ensuring personalized learning experiences.

• Synchronous Event Management: Schedule and manage face-to-face and virtual training sessions, including tracking attendance and progress.

• Detailed Reporting: Generate comprehensive reports on learner activity, time spent, and course completion rates.

By combining these LMS features with a user-friendly interface and flexible customization options, Bealink LXP empowers organizations to deliver effective training programs, regardless of their size or complexity.

Administration interface

The administration interface can easily be accessed via the Administration button available in the menu of the web version when the profile of the person logged in has the right to administrator. Here are the different pages that you will find in the administrator interface.  

The home page of this space presents an overview of the environment where it is easy to view and access recent activity. From this page, the administrator can see the various upcoming events, the latest content, playlists, evaluations, training... and perform related actions such as downloading the timesheet, editing content, or viewing the report.

At the top right, the user has three buttons, the first one concerns his profile and allows them to download his user data in compliance with the GDPR or to change his password when logging in not using SSO (Single-Sign-On). A second button allowing them to switch to the learner experience and finally a last one allowing them to log out.