Community groups (Social learning)

Community groups are user groups managed by one or more administrators. They allow their members to obtain information or participate in discussions (via forums, news feeds, contributions, or messages) based on themes, affiliations, or projects.

Only group members can access group information on the “My Community Groups” Webpart. For more information, refer to the section: Homepage webparts.

There are 2 types of community groups:

• Public groups: any user can join the group and become a member to access the community group page.

• Private groups: the approval of the community group administrator is required to become a member. The user can request to join the group, or the administrator can manually add the users they wish.

Create a community group

Procedure

1. From the side menu, open the Directory.

2. Select in the Groups submenu: Community Groups.

3. Click on the New button.

4. Fill in the information form. The name, type, and image are mandatory.

Verification

A confirmation message appears on the screen.

View the record of a community group

Procedure

1. From the side menu, open the Directory.

2. Select in the Groups submenu: Community Groups.

3. Enter the desired search criteria in the search page.

4. Click on the Search button.

   A list of results matching your search criteria is displayed.

5. Select the desired community group.

6. Click on Modify.

   The group information sheet is displayed.

   From this page, you can:

• View statistical data related to the group by clicking on Community Monitoring.

• Access the group homepage by clicking on View Group Page.

• Send an email to all group members by clicking on Send an email.

• View the member list by opening the Members tab.

Search for a community group from the homepage

Prerequisites

The webpart “Search Community Groups” must be active and present on the homepage.

Procedure

1. From the homepage, enter a keyword in the webpart “Search Community Groups.”

2. Click on Search.

   A list of results matching your search criteria is displayed.

3. Select the desired community group from the list by clicking on its name.

   If the community group is public, its homepage is displayed. You can join it via the Join button.

   If the community group is private, an information window opens to inform you that the group is private. You can request to join via the Request Membership button.

Additional Information

Members of a community group can access group information such as the title, description, community monitoring, etc.

Edit a community group record

Procedure

1. From the side menu, open the Directory.

2. Select from the submenu Groups: Community Groups.

3. Enter the desired search criteria on the search page.

4. Click on the button Search.

   A list of results matching your search criteria is displayed.

5. Select the desired community group from the list.

6. Click on Modify.

   The Community Group profile is displayed on the screen.

7. Edit the fields in the profile.

8. Click on the button Save.

Verification

A confirmation message appears on the screen.

Add members to the community group

Procedure

1. From the side menu, open the Directory.

2. Select from the submenu Groups: Community Groups.

3. Enter the desired search criteria on the search page.

4. Click on Search.

5. Select the desired community group from the list.

6. Click on Modify.

   The Community Group profile is displayed on the screen.

7. Open the tab Members to view the list of group members.

8. Click on the button Add Users to add a new member to this group.

   • A user search window appears.

9. Select search criteria or not, then click on the Search button.

10. Select the user(s) you want to add to this group.

11. Click on Validate.

Verification

A confirmation message appears on the screen. The user(s) are added to the group's member list.

Add dynamic groups to community groups

Procedure

1. From the side menu, open the Directory.

2. Select from the submenu Groups: Community Groups.

3. Enter the desired search criteria on the search page, then click the Search button.

4. Select the desired community group from the list, then click Modify.

   • The Community Group profile is displayed on the screen.

5. Click on the Members tab to see the list of group members.

6. Click on Add Users.

7. Open the Dynamic Group tab.

   The dynamic group list is displayed.

8. Select the Dynamic Group you want to add.

9. Validate.

   The member list is displayed again. It will update every night along with the added dynamic group.

10. To update it instantly, click Consolidate.

Verification

A confirmation message appears on the screen. The dynamic group is added to the group's member list.

Remove members from a community group

Procedure

1. From the side menu, open the Directory.

2. Select from the Groups submenu: Community Groups.

3. Enter the desired search criteria on the search page, then click the Search button.

4. Select the desired community group from the list, then click Modify.

   • The Community Group record appears on the screen.

5. Click on the Members tab to view the group members list.

6. Select a member from the list, then click Delete to remove the member from the group.

Verification

A confirmation message appears on the screen.

Note:

Removing a member from a group does not delete the user from the platform.

Delete a community group

Procedure

1. From the side menu, open the Directory.

2. Select from the Groups submenu: Community Groups.

3. Enter the desired search criteria on the search page.

4. Click the Search button.

5. Select the desired community group from the list.

6. Click the Delete button.

Verification

A confirmation message appears on the screen.